Frequently Asked Questions

CertDash is a modern, interactive study platform designed to help you prepare for IT certification exams. We provide comprehensive study guides, practice quizzes, flashcards, audio guides, and progress tracking for certifications like CCNA, CompTIA, AWS, Azure, Splunk, and more.

We currently offer full study materials for 12 certifications: Cisco CCNA and CCNP, CompTIA A+, Network+, Security+, and CySA+, AWS Cloud Practitioner and Solutions Architect Associate, Microsoft Azure AZ-900, AZ-104, and AZ-305, and Splunk Core Certified User. Coming soon: CrowdStrike, SentinelOne, Huntress, WCNA, Google Cloud (ACE, PCSE, ADP, PSOE), AZ-700, OSCP+, PenTest+, Cloud+, Linux+, and Server+.

We offer three tiers: Plus ($4.99/month) gives access to 1 certification, Pro ($14.99/month) gives access to 3 certifications, and All Access ($29.99/month) provides unlimited access to every certification. All plans include study guides, quizzes, flashcards, and full progress tracking.

Yes! If you've used all your plan slots but want to add another cert, you can purchase individual certification access for $14.99 one-time. This gives you 6 months of full access to that certification including all study materials and quizzes.

When you first open study content for a certification, it locks to your account slot. This means you can't swap it out for a different cert. Locking helps you stay focused and committed to your study path. Purchased certifications don't count against your plan slots.

Absolutely. You can cancel anytime from your account settings or the Stripe billing portal. You'll keep access until the end of your current billing period — no surprise charges, no cancellation fees.

Yes. All your progress, quiz scores, and study streak are saved to your account in the cloud. You can pick up exactly where you left off from any device with a web browser.

You can reach us at certdash@mccraydigitalservices.com and we typically respond within 24 hours. You can also visit our Contact page for more options.