Privacy Policy

CertDash ("we," "us," or "our") operates the CertDash website and application. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you use our Service. Please read this Privacy Policy carefully. If you do not agree with our practices, please do not use our Service.

We collect information in several ways:

• Account Information: Name, email address, password, and profile information you provide during registration.
• Usage Data: Information about how you interact with CertDash, including study progress, practice test scores, questions bookmarked, and time spent on materials.
• Payment Information: Payment details are processed securely through Stripe and are not stored on our servers. We only store the last 4 digits of your payment method for reference.
• Device Information: IP address, browser type, operating system, and other device identifiers.
• Cookies and Similar Technologies: We use cookies to improve your experience and analyze usage patterns.

We use the information we collect to:

• Provide, maintain, and improve the CertDash Service
• Process subscription payments and billing
• Send you technical notices, updates, and support messages
• Respond to your inquiries and provide customer support
• Monitor and analyze trends, usage, and activities
• Personalize your learning experience
• Detect and prevent fraudulent transactions and security incidents
• Comply with legal obligations

We are committed to protecting your privacy and share your information only when necessary:

• Stripe: Payment information is shared with Stripe solely for payment processing.
• Supabase: We use Supabase for authentication and database storage of account information and study progress.
• Service Providers: We may share information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to maintain the confidentiality of your information.
• Legal Requirements: We may disclose information when required by law or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

CertDash uses cookies and similar tracking technologies to improve your experience, remember your preferences, and analyze how you use our Service. You can control cookie preferences through your browser settings, though disabling cookies may affect certain features. We do not use cookies to track you across unaffiliated websites.

We retain your personal information for as long as your account is active or as necessary to provide you with the Service. If you delete your account, we will retain your data for a limited period to comply with legal obligations or resolve disputes, then securely delete it. Study progress and performance data is retained for the duration of your subscription.

You have the right to access, correct, or request deletion of your personal information. To exercise these rights:

• Access your information through your account settings
• Request corrections by contacting certdash@mccraydigitalservices.com
• Request account deletion through your settings or by contacting our support team

We will respond to all requests within 30 days.

CertDash is intended for users 18 years of age and older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will delete such information immediately. If you believe we have collected information from a child, please contact us at certdash@mccraydigitalservices.com.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of CertDash following any changes constitutes your acceptance of the updated Privacy Policy.

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at: